Frequently asked questions

What does Upwind actually do?

It scans yacht-crew job postings (from your job board, or any job ad URL you paste in), writes a tailored cover letter and screening answers from your own bio using AI, and tracks which recruitment agencies posted which job so you can apply through every real channel — not just the job board.

Does Upwind work on my phone?

Partly, and it's worth being upfront about the split. Upwind works best with the Chrome extension installed on a computer or laptop— that's what lets it automatically watch your job board in the background and find new matching jobs without you lifting a finger. No mobile browser, on iPhone or Android, can run Chrome extensions at all (an Apple/Google platform restriction, not something we can change), so that automatic scanning genuinely can't run from a phone — not even the one-click "Scan now" button.

You can still use Upwind from a phone, though: on the Scan a jobtab, paste in a job's URL, and if the page can't be read directly you'll be prompted to paste the job's text instead — open the job, select all the page's text, copy it, and paste it in. You still get a tailored cover letter and a match score, just one job at a time by hand, rather than the automatic version. Not the autopilot experience, but a genuinely quick way through it that keeps everything in one place.

Which job board does it work with?

Yotspot, through your own account. Upwind is an independent tool and isn't connected to or endorsed by Yotspot or any recruitment agency.

Does it submit applications automatically without me seeing them?

No — never on a first pass. "Land it" only submits a real application once you've reviewed that job's cover letter yourself (or explicitly confirmed a bulk "Apply to all" that names any not-yet-reviewed ones). On an agency's own site it only opens the page and copies your letter, ready to paste — it never fills or submits anything there.

What does the browser extension see?

It reads pages within your own already-logged-in browser session — the same as looking at them yourself — so it can find and stage matching jobs. It never sees or stores your job-board password. Full detail in the Privacy Policy.

How much does it cost?

Free to try: a starter allowance of 3 cover letters and 20 scored jobs, in total, to see Upwind work on your own jobs. Pro adds automatic checks every 30 minutes while Chrome is open on your laptop, phone alerts for new matches and up to 300 cover letters a month. Get Pro as a 1-day pass (€4, 24 hours, a one-off payment that doesn't renew), a 7-day pass (€12, a one-off payment that doesn't renew), Monthly (€19 a month) or the Season Pass (€45 every 3 months, which works out at €15 a month). Monthly and the Season Pass renew until you cancel.

How do I cancel?

On your Home tab, find the Plan card and click Manage billing— that opens Stripe's own billing page, where Cancel planis a couple of clicks away with a plain confirmation step. Cancellation takes effect at the end of your current billing period (you keep access you've already paid for), and there's no call, no email chain, and no attempt to talk you out of it. We'd rather it be genuinely easy to leave than have it hang over you.

What happens to my CV and bio if I cancel?

Your data stays as described in the Privacy Policy — email support@upwindcrew.comany time if you'd like your account and data deleted outright.

Is there any risk to my job-board account from using this?

Possibly, and it's worth knowing about honestly: the auto-watch feature reads job pages through your own logged-in session on a schedule, and some job boards don't allow automated tools, so one could restrict an account that uses it. It's your choice to use it, and at your own risk — see the Terms of Service for the full picture.

A job I know about didn't show up in my New Matches — why?

The background auto-watch only looks at listings posted that day — catching a brand-new posting early is the whole point of it. A manual "Scan now" can reach further back: on your Home tab, drag the Manual scans reach back slider out to a week or a month, then scan again. Older than that, open the job yourself and click the Add to Upwind button that appears on the page — that pushes it straight into New matches on your Matches tab regardless of when it was posted.

Still have a question?

Email support@upwindcrew.com — or check the how-to-use guide.